Training: Full-time Staff

Training full-time staff can be a delicate process.

Particularly if they’ve been working with your campsite for a while.

Here’s just a few tips to help that process along:

Train Immediately

This is no different than training for volunteers and summer staff.  You want your staff’s first interactions with your campsite and their job to be set up the way YOU actually want them to be done.  You want to prevent bad habits or wrong information.  And you also want your staff to feel comfortable as soon as possible.  Early training, done well, helps this process along.  Remember, the best chance you have for your staff to work well and serve the campsite well is to let them know the expectations right off the bat.

Train Often

Campsites usually understand the importance of initial training for staff.  Staff are really of no use until they learn at least the basics of how to do their job.  But continuing training is just as important for the long-term health of your campsite.  You want your staff to be the best at their jobs as they can possibly be, and that means that they need to continue learning.  They will learn a certain amount as they continue to simply do their jobs, but they will generally not have the opportunity to set aside time to learn new systems or ideas that will help their jobs go more smoothly.  Continued training is especially important for those staff working directly with programming.  Needs and expectations for programming are changing more rapidly today then ever before, and your camp needs to be on top of those trends.

Discuss Trainings

Discussion after training is particularly important for full-time staff, largely because all staff will not be going through the same training.  Hopefully, your campsite will encourage staff to take individual classes, go to training conferences, and have discussions with experts from the area.  This means that individual staff will gain new insights that other staff may not have, and your campsite will receive only minimal benefits unless that staff member is able to share what they learned with everyone.  What good does it do to learn a new organizational system if no one else uses it?  What good does it do to learn about fundraising best practices if everyone isn’t prepared to implement them?  Your staff needs to have space, and the expectation, to share new information that will benefit the campsite.

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